Privacy policy

Fabrok (operated by Ningbo Chenghuifeng Electronic Commerce Co., Ltd.) respects and protects your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information.

  1. Information We Collect
  • Information you provide: name, shipping address, email address, phone number, and payment information (processed by third-party payment providers; we do not store full payment card numbers).
  • Automatically collected information: IP address, browser type, device information, pages visited, and time spent on the site, used to improve website performance.
  • Cookies and similar technologies: used to remember your preferences, analyze traffic, and provide personalized recommendations. You can manage cookies through your browser settings.
  1. How We Use Your Information
  • To process and ship orders and provide customer service
  • To send order confirmations, shipping updates, and necessary service notifications
  • To improve website functionality and user experience
  • To comply with legal requirements

We do not sell your personal information to third parties.

  1. Information Sharing
    We share information only when necessary with:
  • Logistics partners (for shipping)
  • Payment processors (to complete transactions)
  • Authorities when required by law or to protect our legal rights
  1. Data Security
    We implement reasonable technical and organizational measures to protect your information against unauthorized access, disclosure, or loss. However, no method of internet transmission is 100% secure.
  2. Your Rights
    You have the right to access, correct, or delete your personal information. To exercise these rights, please email support@fabrok.shop. We will respond within a reasonable time.
  3. Children’s Privacy
    Our services are not directed to children under 13. We do not knowingly collect personal information from children.
  4. Policy Updates
    We may update this Privacy Policy from time to time. Updates will be posted on this page with the effective date. Continued use of the website constitutes acceptance of the updated policy.
  5. Contact Us
    For privacy-related questions, contact:
    Email: support@fabrok.shop
    Address: Room/Unit 8-2, No. 160 Shidai Avenue, Taoyuan Subdistrict, Ninghai County, Ningbo, Zhejiang 315600, China

Last updated: October 2026.